Frequently Asked Questions

Do you accept walk-ins?

We do not accept walk-ins. All appointments should be set by filling out our online NEW CLIENT FORM. Prior to filling out the form, please read through our website to understand how we are different from other veterinary clinics. For example, if you have an anxious pet, please mention that on the form. We have an open space clinic, but do have a closed room for nervous pets. Another important point to note is that we only work with pet parents who understand our approach to integrative veterinary medicine, specialized individual diagnosis, and use of both traditional and Chinese medical techniques.

How long is the first visit?

Please plan for 1.5 to 2 hours for an initial visit with Dr. Bhatt.

Do you do house visits?

We do not do house visits. All appointments are held at our clinic located at 1934 Waukegan Rd, Glenview, IL 60025.

What is the cost of first appointment with Dr. Bhatt?

The cost of the new patient/new client consultation is $350 and includes a complete nose-to-tail physical exam, diet consultation, medication/supplement review and overall integrative medicine consultation: including but not limited to Chinese medicine evaluation. Arya Animal Acupuncture is a Specialty Integrative Practice led by a team doing revolutionary treatments not yet practiced widely. The level of expertise, time, and care lead to us creating what we know is value to you and your pets. 

We require a deposit for all new clients/patient's first appointments. This is a non-refundable deposit that will be credited to your pet’s first visit.

What Practice information should pet parents be aware of?

Diagnosing and Treating Your Pet - We understand the stress pet parents feel when dealing with a sick pet. However, we do not accept rude behavior nor do we want to work with pet parents who do not trust the process. When Dr. Bhatt assesses a patient, she takes all aspects into consideration and prepares an integrative treatment plan to best address all aspects of the pet’s condition. This will include traditional medical treatments as well as alternative therapies. We are not holistic, but are integrative - there is a difference. Dr. Bhatt then explains the entire plan with the pet parent to work together towards healing the pet. Our focus is on healing your pet within our expertise, and we cannot do that if we are not on the same page with the pet parent.

Our Medical Team - We respect you and your pet, and expect the same in return. Every member of our team who you interact with is a qualified veterinary expert and these are the same team members you deal with at our clinic. They are qualified to answer medical questions and deserve to be acknowledged as such. They are not administrative staff. We do not have a receptionist - our business model is different - we have qualified veterinary staff answering our phones and responding to emails to offer immediate expert advice! If a question is more for Dr. Bhatt, they will definitely bring it to her attention and will get back to the pet parent after getting a compete answer - please do not expect an immediate response. Keep in mind that Dr. Bhatt is treating other patients and will address questions in-between appointments.

Please read what it means to work with our team: Working With Our Team

Can you take back Prescriptions (Medical and Herbal)

As with any medical facility - be it for human or animal, once a medical or herbal prescription has been purchased, acquired, and used, we cannot and do not accept any returns. Prescribed medications should be disposed of in a safe manner. We cannot take back opened and used medications.

Here are some tips on how to safely dispose of medications: Proper Disposal of Unused Veterinary Medications: A Guide

What is the required frequency for acupuncture?

Frequency of acupuncture differs from patient to patient depending on their medical needs and tolerance.

In a general supportive care cases we recommend acupuncture every 3 months.

In cancer cases we recommend acupuncture on a monthly basis after the initial acupuncture series is complete.

Are Acupuncture & Spinal Manipulation (Chiropractic) services covered by pet health insurance?

It depends on your pet insurance company and plan. Many pet insurance companies do cover acupuncture and chiropractic care.

We accept cash, check, credit card (all types), debit card.

Payment is due at time of service or on the date of invoicing.

Do you accept CareCredit?

Not at this time.

Are payment plans available?

We do not offer payment plans per individual invoice/visit.

Annual care plans, that include the amount of visits your pet needs +/- any diagnostics etc. can be made available pending manager approval. These are prepared on a case by case basis as frequency of acupuncture visits varies from patient to patient.

What is included/involved in an annual care plan?

Annual care plans are built individually based on the needs of the patient.

Total cost of annual care is broken down into 12 equal monthly payments and requires a credit card on file to which the monthly fee will be charged. Care plans must be approved by the practice manager and a signed consent form is required.

Example annual care plan for a healthy senior pet:

• 4 doctor visits (including acupuncture/chiropractic care)


• Annual and semi-annual bloodwork (including vitamin D testing)
-Annual vaccines

Care plans can include any of the following items:

• Acupuncture/chiropractic care


• Massage therapy
-Laser Therapy


• Standard bloodwork (CBC/Chem etc.)


• Vitamin D testing

• 
iFats testing


• Titer testing
-Vaccines

• Wellness visits


• Stance analysis


• Nail trims